PREPARED IN TERMS OF SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT 2 OF 2000

TABLE OF CONTENTS

1. RIGHT OF ACCESS TO INFORMATION

1.1 Introduction

1.2 Availability of the PAIA Manual and entry point for requests

1.3 Who may request access to information

1.4 Contact details for Information Officer Sec 51(1) a

1.5 Confidentiality and Access to Information Policy

1.6 SAHRC guidance to requesters on Sec 51 (1)(b)(i)

2. CLIFFORD’S TRANSPORT (PTY) LTD STRUCTURE

2.1 Scope

2.2 Company Profile and Structure

3. CLASSES OF RECORDS

3.1 Automatic Disclosure: Sec 51 (1)(b)(ii) Records automatically available to the Public

3.2 Legislative requirements: Sec 51 (1)(b)(iii) Records available in accordance with other legislation

3.3 Records held by Clifford’s Transport (Pty) Ltd: Sec 51 (1)(b)(iv) Records Subjects and Categories

3.3.1 Corporate Affairs and Communications

3.3.2 Corporate Secretariat and Governance

3.3.3 Finance and Taxation

3.3.4 Human Resources

3.3.5 Information Technology

3.3.6 Intellectual Property

3.3.7 Legal

3.3.8 Sales, Marketing and Communication

4. PROCESSING OF PERSONAL INFORMATION IN TERMS OF THE PROTECTION OF PERSONAL INFORMATION ACT

4.1 Processing of personal information of data subjects: Sec 51 (1)(c)(i)

4.2 Categories of personal information processed: Sec 51 (1)(c)(ii)

4.3 Nature of personal information processed: Sec 51 (1)(c)(ii)

4.4 Recipients to which information may be supplied: Sec 51 (1)(c)(iii)

4.5 Planned or prospective transborder flow of personal information: Sec 51 (1)(c)(iv)

4.6 Security measures to ensure confidentiality, integrity, and availability of personal information: Sec 51 (1)(c)(v)

4.7 Specific policies relating to the protection of personal information

4.8 From to be used to request access to personal information of data subjects

4.9 The details of the Information Regulator

5. ACCESS PROCEDURES AND REQUESTS

5.1 Guidance on prescribed Request for Access Form: Sec 51 (1)(b)(iv)

5.2 Submission of prescribed Request for Access Form

5.3 Payment of prescribed Fees

5.4 Notification

5.5 Records that cannot be found or do not exist

6. GROUNDS FOR REFUSAL OF ACCESS TO RECORDS AND APPEAL

6.1 Grounds for refusal: Chapter 4

6.2 Appeal

7. PRESCRIBED FEES: SEC 92

7.1 Reproduction Fees

7.2 Request Fee

7.3 Access Fees

7.4 Postage Fees

8. ANNEXURE A: REQUEST FOR ACCESS FORM – PAIA

9. ANNEXURE B: REQUEST FOR ACCESS FORM – POPIA