PRIVACY POLICY
BACKGROUND:
Clifford’s Transport (Pty) Ltd understands that your privacy is important to you and that you care about how your personal information is used. We respect and value the privacy of all those that we have dealings with and use personal information in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Clifford’s Transport (Pty) Ltd is a private owned company in the Road Freight sector registered in South Africa under company number 2001/004931/07 with main trading address being 17 Lemmer Road, Vulcania, Brakpan 1540
Information Officer: Michelle van der Merwe
Email address: michelle@cliffords.co.za
Telephone number: 086 100 4223
Postal address: Postnet Suite 126, Private Bag X4, Gordon’s Bay 7151
2. What Does This Notice Cover?
This Privacy Notice explains how we use your personal information: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal information.
3. What Is Personal information?
Personal information is defined by the Protection of Personal Information Act (“POPIA”), as ‘any information relating to an identifiable living natural or existing juristic person’.
Personal information is, in simpler terms, any information about you that enables you to be identified. Personal information covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
We process personal information by both automated (electronically) and non-automated means (paper based as part of a filing system).
The personal information that we use is set out in paragraph 5, below.
4. What Are My Rights?
Under POPIA, you have the right to have your personal information processed according to 8 processing conditions that are summarized as follows:
Condition 1 – Accountability.
We must ensure that the conditions set out in Chapter 3 of the Act and all the associated measures are complied with. 2
- a) The right to be informed about our or collection and use of your personal information. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in paragraph 11.
- b) The right to access the personal information we hold about you. Paragraph 10 will tell you how to do this.
- c) The right to have your personal information rectified if any of your personal information held by us is inaccurate or incomplete. Please contact us using the details in paragraph 11 to find out more.
- d) The right to be forgotten, in example the right to ask us to delete or otherwise dispose of any of your personal information that we hold. Please contact us using the details in paragraph 11 to find out more.
- e) The right to restrict (i.e., prevent) the processing of your personal information.
- f) The right to object to us using your personal information for a particular purpose or purposes.
Condition 2 – Personal information must be collected and processed lawfully in a reasonable manner that does not infringe on your rights. Personal information may only be processed if it is adequate, relevant, and not excessive.
Personal information may only be processed if you consent thereto, alternatively where it is necessary to do so for the conclusion or performance of a contract, an obligation in terms of law, to protect your legitimate interest/s, or to pursue our legitimate interest/s.
Personal information must as far as possible be collected directly from you.
Condition 3 requires that personal information must be collected for a specific explicitly defined and lawful purpose related to a function or activity of ours. Such personal information may not be retained any longer than necessary for achieving the purposes for which the information was collected and/or subsequently processed.
Condition 4 prohibits the further processing of your personal information unless such processing is compatible with the initial purpose of collecting the information.
Condition 5 requires us to take reasonable, practicable steps to ensure that your personal information is complete, accurate, and not misleading. Such personal information must also be kept up to date, taking into consideration the purpose of the personal information.
The nature and purpose of your personal information will dictate as to how often such information must be updated.
Condition 6 requires that we must, as far as it is practicable, inform you before your personal information is collected and the purpose of collecting and from where your personal information will be collected.
You are entitled to our details and must be made aware of the consequences of not disclosing personal information to us where it is required for a specific purpose.
You must also be made aware if your personal information is collected and processed as requirement established in law.
As per Section 72 of the Act, you will be advised if your personal information will be transferred across the borders of South Africa.
Condition 7 requires that we must secure the integrity and confidentiality of your personal information by taking appropriate reasonable, technical, and organisational measures, to prevent the loss thereof or unlawful access thereto.
Condition 8 – You have the right to establish whether your personal information is held by us and to have it corrected or destroyed if it is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or have been obtained unlawfully.
Other rights.
Your further have the following rights, which we will always work to uphold: 3
- g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal information, you are free to withdraw that consent at any time.
- h) The right to not have your personal information processed for the purposes of direct marketing by means of electronic communication without your consent.
- i) Rights relating to automated decision-making and profiling – we do not use your personal information in this way
For more information about our use of your personal information or exercising your rights as outlined above, please contact us using the details provided in paragraph 11.
It is important that your personal information is kept accurate and up to date. If any of the personal information we hold about you changes, please keep us informed as long as we have that information.
Further information about your rights can also be obtained from the Information Regulator’s Office at https://www.justice.gov.za/inforeg.
If you have any cause for complaint about our use of your personal information, you have the right to lodge a complaint with the Information Regulator’s Office. We would welcome the opportunity to resolve your concerns ourselves, so please contact us first, using the details in paragraph 11.
5. What Personal information Do You Collect and How?
We may collect and hold some or all of the personal information set out in the table below, using the methods also set out in the table. We do collect ‘special personal information’ where so required by law’ and / or personal information relating to children, younger than 18 years of age, in so far as it relates to the children of our employees and for the purposes of provident fund matters etc.
Special personal information may include information relating to race, ethnical origin, health, biometric information and criminal behaviour of a data subject.
The personal information of children may include the name, surname and date of birth or identity number of the child. Information Collected | How We Collect the Personal Information |
Identity Information including but not limited to identity numbers, drivers’ licences, passport numbers, names, surnames, company / entity names and registration details, vehicle registration numbers, CCTV footage, biometric information such as fingerprint images for access control. | As far as practicably possible directly from the data subject. If not practicable possible to obtain such information directly from you, we will obtain such personal information from third parties or public forums where you may have made your personal information deliberately public. |
Contact and location information including but not limited to telephone and fax numbers, email addresses, physical addresses, postal addresses, geographical location data. | As far as practicably possible directly from the data subject. If not practicable possible to obtain such information directly from you, we will obtain such personal information from third parties or public forums where you may have made your personal information deliberately public. |
Business information including but not limited to ownership, shareholding, job titles, professions, email communication of an implicit or explicit private and confidential nature, affiliations, products, services, statutory registration information. | As far as practicably possible directly from the data subject. If not practicable possible to obtain such information directly from you, we will obtain such personal information from third parties or public forums where you may have made your personal information deliberately public. |
Payment information including but not limited to | As far as practicably possible directly from the data |
